Privacy Policy

ADM beverages

Kortrijksesteenweg 1035 – 9051 Ghent

Belgium 

KBO/VAT: (BE)1016974031

 

Table of Contents

 

Article 1: Data Collection
Article 2: Use of Data
Article 3: Sharing of Data
Article 4: Data Retention
Article 5: Customer Rights
Article 6: Nullity and Additions
Article 7: Amendments
Article 8: Contact Details

 

Article 1: Data Collection

 

ADM beverages collects, records, and processes data either provided directly by the customer or automatically collected through the use of digital platforms, including but not limited to the website, social media…

 

Unless otherwise indicated, providing personal data is mandatory to enable us to provide our services, process your orders, carry out deliveries…

 

Cookies or other tracking tools may also collect data in certain cases in a similar manner.

 

In some instances, we may obtain data from third parties, such as software developers, vendors, contact persons, payment processing entities, etc.

 

In addition to personal data, we may also collect data regarding the customer’s use of our website and digital platforms, including but not limited to usage data such as how and how often you visit our website, access and use your account, as well as device information, browser information, network connection details... and other information about your interactions with our digital platforms.

As a customer, you are responsible for personal data of third parties that is obtained, published, or shared via email, digital platforms, or any other communication method.

 

As a customer, you are also obliged, in accordance with our general terms and conditions, to comply with legal regulations, including those related to the use of alcohol. We are not responsible for data collected from individuals who access our website or digital platforms without complying with legal regulations. If, for example, data from minors is collected in this manner, we are not liable, and we request that parents or guardians contact us to have such data removed.

 

Article 2: Use of Data

 

The collected personal data is primarily used to respond to your requests and to execute the agreement entered into between ADM beverages and the customer. Your data (account details, order details, etc.) will, among other things, be used to provide our services and products in accordance with the agreement, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, etc.

 

The collected data is also used for customer support and marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email or any other communication method and/or on the website, other digital platforms, or information carriers. This is done both to provide customer-specific information about our products and to tailor general information based on the collected data.

 

Furthermore, the collected data may be used for security and fraud prevention purposes. For example, the collected data may be used to detect, investigate, or take action against potentially fraudulent, illegal, or malicious activities.

 

The collected data may also be used by ADM beverages to comply with legal obligations or requirements.

 

As a customer, you are responsible for securing your personal or shared data as much as possible, for example, by securely storing your login credentials and password when creating an account.

If you encounter an issue while using our website, any other digital platform, or communication method, or if you become aware of, for example, hacking, please report this to us immediately.

 

Article 3: Sharing of Data

 

Regarding the sharing of data, we also refer to our general terms and conditions concerning data confidentiality.

 

In certain circumstances, it may be necessary to disclose collected data to third parties for purposes such as contract execution, legitimate purposes, and other reasons covered by this privacy policy. These third parties may include, but are not limited to, IT administrators, transporters, advertising companies, content managers, digital platform administrators, government agencies such as economic inspection services, courts, bailiffs... and accounting or legal advisors.

 

For clarity, we note that our website or other online platforms may contain links to other websites or online platforms managed by third parties. No personal data is shared during such redirection, but if you follow these links, you should be aware of the privacy and security policies and terms of those third parties, as they may collect, process, and use your data differently. ADM beverages is not responsible for the privacy or security of such sites or platforms, including the accuracy, completeness, or reliability of the information on these sites or platforms, nor for the manner in which they collect, process, or retain your data.

 

Article 4: Data Retention

 

Unless otherwise specified, data is processed and stored for as long as necessary to achieve the purposes for which it was collected and may be retained longer based on applicable legal provisions and/or obligations or as agreed with the customer.

 

After this period or at the customer’s request, the data will be deleted. The customer cannot claim access to the data after the retention period has expired.

 

The duration of data retention depends on various factors, and ADM beverages may, at its discretion and for any reason, decide to retain or delete collected data. The customer cannot take action against this, and once data is deleted, it cannot be retrieved.

 

ADM beverages will take measures to store data as securely as possible, but as no security measure is perfect or impenetrable, ADM beverages cannot be held liable if the security of the data is not perfect or impenetrable. The customer must ensure that they do not use insecure channels when transmitting or sharing data or information with us. If the customer becomes aware of an insecure situation, they must immediately notify ADM beverages.

 

Article 5: Customer Rights

 

Based on applicable legislation, customers may exercise certain rights regarding the data collected and processed by us.

 

These rights include, among others, requesting access to and information about their data, requesting rectification, verification, or supplementation of their data, objecting to the processing of their data, withdrawing their consent, and requesting the deletion of their data... Customers can easily exercise these rights by sending an email to ADM beverages. In such cases, ADM beverages may request a copy of the requester’s identity card.

 

However, customers must exercise their rights in accordance with the applicable legal provisions and cannot assert manifestly unreasonable or excessive rights.

 

Article 6: Nullity and Additions

 

If an article or part of an article or multiple articles of this privacy policy are deemed null or incomplete, the remaining provisions remain applicable, and the null or incomplete parts will be supplemented by the applicable privacy legislation.

 

Article 7: Amendments

 

ADM Beverages is entitled to amend or modify this privacy policy at any time. Upon making amendments and/or modifications, these take effect immediately, unless expressly agreed otherwise.

 

Article 8: Contact Details

 

Our contact details are provided in this privacy policy, on the website, and in all communications you receive from us. If these details change, we will inform you as soon as possible so that you can contact us at any time.

 

We also request that our customers promptly notify us of any changes to their contact details.

 

Mail : info@maestror.be                   Tel : +32 470 38  2162                       IBAN: BE02 3632 5088 0840